Social Media Policy
The SNS Policy consists of two parts: “Principles” and “Guidelines.” Strict adherence to this Policy is encouraged through the broad public disclosure of its “Principles.”.
Principles
Purpose of Participating in Social Media.
JadeComiX releases information about JadeComiX and ZETooN on social media with the aim of building a long-lasting relationship with our customer base. Specifically, we have the following four objectives for participating in social media:
- 1. To better understand the titles, products, and services that our customers truly desire through meaningful engagement.
- 2. To inform as many people as possible about JadeComiX’s titles, products, and services.
- 3. To share with as many customers as possible our employees’ passion for JadeComiX’s titles, products, and services.
- 4. To improve the quality of JadeComiX’s titles, products and services, and to enhance the trust in and value of our brand.
Stance toward Social Media
JadeComiX, as a responsible participant, will show due restraint when engaging in social media. We fully understand that social media is a highly public forum of communication based on personal connections, and that any information which is shared will be widely disseminated and cannot be completely deleted once posted.
- 1. Based on customer feedback, information will be proactively released so that as many members of our community as possible have positive experiences.
- 2. Due diligence will be taken with the content of information and its release to ensure no false information is shared or false impressions given to our customers.
- 3. If false information is shared or an incorrect impression given due to the wording of any post, a correction will be promptly issued.
- 4. We will comply with the regulations of social media accounts created and run by third parties, and duly respect their customs, conventions, and etiquette of use.
- 5. The intellectual property and privacy of third parties will be respected, and all considerations will be made not to damage the reputation of others.
- 6. Employees of JadeComiX will comply with national and regional laws and regulations in addition to the “JadeComiX CSR Charter,” “JadeComiX Code of Conduct,” and all other company rules and policies.
Requirements for all JadeComiX Employees
JadeComiX has issued guidelines on our stance for our employees’ participation in social media. We expect not only those staff members managing our social media accounts, but all employees to fully understand these guidelines and participate in social media with appropriate discretion.
Revision or Republication of this Policy
This policy may be revised or republished without prior notice to our customers. Continued use of our services after any such changes by our customers will be regarded as their agreement to the said changes to this policy.
For Users of Our Social Media
All information released on our social media accounts is current at the time of release but may be subject to change as circumstances dictate. Additionally, posts may contain the personal views and opinions of the people managing the account and not be representative of JadeComiX’s official stance. For more information regarding our official announcements and opinions, please refer to the company website and our press releases.
About our SNS Terms of Use
This policy represents our fundamental approach to the management of our social media accounts. When using social media, be sure to review our separate “SNS Terms of Use” in addition to this policy.
Published December 10th, 2025
JadeComiX Co., Ltd.